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The Most Undertrained Skill in Sales

Discovery Call Roleplay — Master the Questions That Win Deals

Most reps show up and pitch. Top performers show up and ask. Practice discovery calls against AI prospects with real backstories, hidden pain points, and competing priorities.

Practice Discovery CallsSee How It Works

Used by sales reps at these companies

Morgan Stanley logo
Keller Williams logo
State Farm logo
Nissan logo
Farmers Insurance logo
Northwestern Mutual logo
Coldwell Banker logo
Morgan Stanley logo
Keller Williams logo
State Farm logo
Nissan logo
Farmers Insurance logo
Northwestern Mutual logo
Coldwell Banker logo
Morgan Stanley logo
Keller Williams logo
State Farm logo
Nissan logo
Farmers Insurance logo
Northwestern Mutual logo
Coldwell Banker logo

Why Discovery Is the Most Undertrained Skill

Sales teams spend hours on product training and demo practice. But the skill that actually determines whether deals close — asking the right questions — gets almost no dedicated practice time.

The Pitch Reflex

Reps feel pressure to prove value immediately. Instead of asking questions, they launch into features and benefits — before understanding what the prospect actually needs.

Surface-Level Answers

Real prospects don't volunteer their deepest pain points. They give vague answers, redirect to pricing, and hide the political dynamics. Reps need practice digging deeper.

No Practice Environment

You can't practice discovery on real prospects — the stakes are too high. And peer roleplay rarely includes the complexity of competing priorities and hidden agendas.

AI Prospects with Real Complexity

Simmie's AI prospects aren't generic chatbots. They have backstories, budget constraints, competing priorities, and internal politics — reps have to uncover all of it.

Example AI Prospect Profile

Role

VP of Operations at a mid-market logistics company

Budget Reality

Has budget but needs CFO approval over $50K

Competing Priorities

Currently evaluating 3 other vendors, plus an internal build option

Hidden Pain

Lost two major clients due to delivery delays — won't mention unless asked specifically

Internal Politics

IT team prefers the competing solution; needs ammunition to push back

Timeline

Board meeting in 6 weeks where this will be discussed

The challenge: The rep needs to uncover the lost clients, the IT resistance, and the board timeline through skilled questioning — not by being told.

Practice Your Sales Methodology

Whether your team uses SPIN, Sandler, MEDDPICC, or Challenger — Simmie simulations are built to reinforce your specific discovery framework.

SPIN Selling

Situation, Problem, Implication, Need-payoff questions

Practice building from current state to future impact

Sandler Pain Funnel

Surface-level to deep emotional pain discovery

Learn to dig past the first answer to real motivations

MEDDPICC

Metrics, Economic Buyer, Decision Criteria, Process, Pain, Champion, Competition

Qualify opportunities thoroughly before investing time

Challenger

Teach, Tailor, Take Control of the conversation

Lead with insights while uncovering needs

Rubric-Based Discovery Scoring

Every discovery call is scored on specific, measurable criteria — not vague "good job" feedback.

1

Question Quality

Open-ended, layered questions vs. yes/no checklist items

2

Active Listening

Building on answers, not just moving to the next question

3

Pain Quantification

Getting specific numbers: cost, time, frequency, impact

4

Stakeholder Mapping

Uncovering who else is involved and their priorities

5

Next Steps

Securing commitment for a clear, scheduled follow-up

Progressive Difficulty Levels

Start with prospects who volunteer information freely. Work up to guarded buyers who challenge your credibility and give vague, evasive answers.

Cooperative

Prospect volunteers information freely, responds directly to questions, openly shares pain points

  • Answers questions completely
  • Offers additional context
  • Expresses clear interest
  • Easy to build rapport

Realistic

Prospect gives partial answers, has competing priorities, needs to be drawn out with good follow-ups

  • Gives surface-level answers first
  • Has multiple stakeholders to consider
  • Mentions budget constraints
  • Redirects to features/pricing

Challenging

Prospect is guarded, gives vague answers, challenges the rep's credibility, and has hidden objections

  • Answers with questions
  • Downplays pain points
  • Guards information closely
  • Tests rep's industry knowledge

Skills You'll Build

Open-Ended Questions

Move past yes/no questions to ones that open conversations

Follow-Up Depth

Build on answers instead of moving to the next scripted question

Pain Quantification

Get specific numbers: cost, frequency, time lost, revenue impact

Stakeholder Mapping

Uncover who else is involved and what they care about

Handling Deflection

Redirect when prospects jump to pricing or features too early

Securing Commitment

End with clear, specific next steps — not vague follow-ups

Stop Pitching. Start Asking.

The best discovery call is the one where you talk less than 30% of the time. Practice until great questions become second nature.

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